Rite-Solutions, Inc.
  • 07-Aug-2017 to 31-Dec-2017 (EST)
  • Rhode Island
  • Middletown, RI, USA
  • Depends on experience
  • Hourly
  • Full Time


Rite-Solutions, Inc., a growing and innovative CMMI Level III software and systems engineering company, is seeking skilled and motivated IT Support Technician candidates in the Middletown, RI area.

Job Description
Rite-Solutions is seeking a IT Support Technician for on-site support at the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). The Technician will provide support with regard to Information Technology (IT) and Information Assurance (IA)/Cybersecurity requirements and security of information systems.

Principle Duties and Responsibilities

  • Excellent customer service, interpersonal, communication skills
  • Provide contact and problem resolution for users with hardware, software and applications problems
  • Extensive knowledge & experience of Windows devices and support of Windows OS
  • Provide PC computer compliance and technical support for Windows 7/10, software and peripherals and support maintenance of internal custom applications
  • Routine hardware set up, troubleshooting and replacement; software installation and evaluation; and use of various spreadsheet, word processing and database application programs
  • Perform virus detection and cleaning
  • Routine research and implementation of compliance solutions in strict accordance with established guidelines
  • Utilize ticketing system to document and prioritize work
  • Contribute to technical Support documentation of resolutions, processes, and procedures
  • Able and willing to learn new as well as existing technologies
  • Be a contributing member of a Technical Team

Skill-set (specifics, please)

  • High School Diploma
  • Candidate must be certified (CompTia Security+CE and Win 7/10 Certification)
  • Excellent communication skills required
  • Experience with Active Directory and Remote Desktop

Additional Requirements

  • 5+ years of experience
  • Position requires U.S. Citizenship
  • Ability to obtain a security clearance with the US government; active security clearance preferred
  • Military or government experience preferred but not necessary

As an EOE/AA employer, Rite-Solutions will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Rite-Solutions, Inc.
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