IT SUPPORT TECHNICIAN DESKTOP WINDOWS

Rite-Solutions, Inc., a growing and innovative CMMI Level 3 software and systems engineering company, is seeking skilled and motivated IT Support Technician candidates in the Middletown, RI area.

Job Description

Rite-Solutions is seeking an IT Support Technician for on-site support at the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). The Technician will provide support with regard to Information Technology (IT) and Information Assurance (IA)/Cybersecurity requirements and security of information systems.

Principal Duties and Responsibilities

• Excellent customer service, interpersonal, communication skills
• Provide contact and problem resolution for users with hardware, software and applications problems
• Extensive knowledge of and experience with Windows devices and support of Windows OS
• Provide PC computer compliance and technical support for Windows 7/10, software and peripherals and support maintenance of internal custom applications
• Routine hardware set up, troubleshooting and replacement; software installation and evaluation; and use of various spreadsheet, word processing, and database application programs
• Perform virus detection and cleaning
• Routine research and implementation of compliance solutions in strict accordance with established guidelines
• Utilize ticketing system to document and prioritize work
• Contribute to Technical Support documentation of resolutions, processes, and procedures
• Able and willing to learn new, as well as existing technologies
• Be a contributing member of a Technical Team

Skill-set 

• High School Diploma
• Candidate must be certified (CompTIA Security+ CE and Win 7/10 Certification)
• Excellent communication skills required 
• Experience with Active Directory and Remote Desktop

Additional Requirements

• 5+ years of experience
• Routinely moves and transports equipment weighing up to 25 lbs. from one location to another
• Position requires U.S. Citizenship
• Knowledge and experience with practices and procedures for CMMI Software Development Level 3 or greater is a plus
• Ability to obtain a security clearance with the US government; active security clearance preferred
• Military or government experience preferred but not necessary

As an EOE/AA employer, Rite-Solutions will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Current Openings for IT SUPPORT TECHNICIAN DESKTOP WINDOWS Jobs at Rite-Solutions, Inc.