IT Support Technician Desktop and Server

Rite-Solutions, Inc., growing and innovative CMMI Level III software and systems engineering company, is seeking skilled and motivated IT Support Technician candidates in the Middletown, RI area.

Job Description Rite-Solutions is seeking an IT Support Technician with Windows 10 Administration and 2008/2008R2/2012/2012R2 Server Operating Systems experience for on-site support at the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). The Technician will provide support with regards to Information Technology (IT) and Information Assurance (IA)/Cybersecurity requirements and security of information systems.

Principal Duties and Responsibilities

• Excellent customer service, interpersonal, communication skills
• Provide contact and problem resolution for users with hardware, software and applications problems
• Extensive knowledge of and experience with Windows devices and support of Windows OS
• Extensive knowledge of implementing and supporting Microsoft Windows technologies (2008/2008R2/2012/2012R2 Server Operating Systems)
• General knowledge of Active Directory Group Policy development and implementation
• General knowledge implementing Microsoft server hardening principles and practices
• General knowledge of Microsoft Deployment Toolkit and Windows Development Services
• General knowledge of command prompt and PowerShell
• Familiarity in implementing DISA Security Technical Implementation Guidelines
• Provide PC computer compliance and technical support for, software and peripherals and support maintenance of internal custom applications
• Routine hardware set up, troubleshooting and replacement; software installation and evaluation; and use of various spreadsheet, word processing and database application programs
• Perform virus detection and cleaning
• Routine research and implementation of compliance solutions in strict accordance with established guidelines
• Utilize ticketing system to document and prioritize work
• Contribute to Technical Support documentation of resolutions, processes, and procedures
• Able and willing to learn new, as well as existing technologies
• Be a contributing member of a Technical Team

Skill-set

• Candidate must be certified (CompTIA Security+ CE and Win 7/10 or Sys Admin 2008/2012 Server Certifications)
• Excellent communication skills required
• Experience with Active Directory and Remote Desktop

Additional Requirements

• 8+ years of experience
• Routinely moves and transports equipment weighing up to 25 lbs. from one location to another
• Position requires U.S. Citizenship

Current Openings for IT Support Technician Desktop and Server Jobs at Rite-Solutions, Inc.